Automatic door service

Stay open for business with automatic door service programs from ASSA ABLOY Entrance Systems. Regular maintenance can extend the life of your equipment while helping prevent unexpected problems and downtime. The result is constant reliability, optimized energy-savings, and safe, sustainable door operation throughout the lifetime of the product.

Pro-Active Care to fit your needs and budget

Pro-Active Care plans include planned maintenance visits according to your needs and budget. Our service team looks at factors such as the age, existing condition, usage levels and operating environment of your equipment, then recommends the best plan for your specific circumstances.

Pro-Active Care plans make sure you can carry on your business uninterrupted while complying with local safety standards.

ASSA ABLOY Emtrace Systems Planned Maintenance Programs


Pro-Active Care automatic door service plans

Pro-Active Care automatic door service plans offer optional response times, customized performance documentation and advanced user training for facility managers and others responsible for a large number of doors.


ASSA ABLOY Entrance Systems Pro-Active Care Program Bronze

Pro-Active Bronze

Pro-Active Bronze gives you the security of knowing your installation is regularly inspected and safe. Our technician inspects and certifies your equipment for safety and reliability during a number of planned onsite visits according to your needs. Any unplanned service calls required during the term of the Pro-Active Bronze contract (including labor, travel and parts) are billed at special Pro-Active Care prices.

ASSA ABLOY Entrance Systems Pro-Active Care Program Silver

Pro-Active Silver

Pro-Active Silver provides all the benefits of Pro-Active Bronze, but with the added advantage that labor and travel are included for service calls during regular business hours.

ASSA ABLOY Entrance Systems Pro-Active Care Program Gold

Pro-Active Gold 

Pro-Active Gold gives you ultimate protection for your doors and docking systems. It includes all the benefits of Pro-Active Silver, plus the replacement of any parts required during an unplanned repair or planned maintenance visit. Pro-Active Gold is an excellent way to budget your expenses annually.

ASSA ABLOY Entrance Systems Pro-Active Care Program Taylor-Flex

Pro-Active Tailor-Flex

The Pro-Active Care plan is designed together with you to give you optimum flexibility. This customized maintenance plan lets you balance your maintenance expenses against your real-world budget, and gives you the option of adding or deleting items to suit your budget goals, while meeting your overall performance and safety needs.

ASSA ABLOY Entrance Systems Re-Active Maintenance

Re-Active Automatic Door Repair Service

Benefit from two visit types: Corrective and Safety Check. Our Customer Care Hotline makes sure a certified technician is sent to your installation.